.nyc Website Policy

We respect your privacy and want you to understand what kind of information we collect about .nyc site visitors, why we collect it, and how we may use and disclose that information.

What We Collect

Personal Information. Personal Information is information that personally identifies you, such as your name, email address or billing information, or other data that we can reasonably link to that kind of information. We do not collect Personal Information on this site unless you choose to give it to us, for example by registering to receive updates or newsletters.

Log Data. Like all web sites, we automatically log the Internet page request that gets you to our web site. This typically includes the referring URL 1, the URL of the page requested, Internet Protocol address 2, information about your Internet service provider or your domain name 3, information about your browser and browser language, (Firefox, Safari, Explorer, etc.), your operating system (e.g., Windows, OSX, etc.), the date and time of your request, and one or more cookies 4 that may uniquely identify your browser. We also log information about how you use our website, including the pages you visit, the applications you use, information you enter into forms on the web site. This information does not identify you to us unless you have given us your name, contact information, or other Personal Information.

How We Use and Disclose that Information

Any Personal Information you submit is stored securely and used to respond to your requests, process transactions you initiate., or used by the City of New York for Governmental Purposes. 5

We use Log Data to respond to your requests, improve the content and usability of this website, identify site performance needs; to ensure compatibility with the technology you use, and to our services in general. In order to accomplish those goals, from time to time, we may conduct statistical analysis of the data it collects.

We may disclose that information to third parties to help us in these activities, but we do not allow them to use the Personal Information for purposes other than those for purposes requested by you (e.g. receive Newsletter). We do not we do not sell, exchange or otherwise distribute the data collected for commercial or marketing purposes. 6

We use cookies on this site to distinguish among our visitors and track information during multiple visits. "Temporary cookies" 7 expire at the end of your browsing session. We use "persistent cookies" 8 to understand the distribution and patterns of unique and repeat visitors to the site and to recognize your browser if you register on the site. We may use similar technologies 9 such as web beacons, bugs, or clear GIFs to identify site performance needs, ensure compatibility with the technology you use, and to generally add and improve services offered on the site.

We do not rent or sell personally identifiable information (i.e., information such as name, address, phone number, e-mail, etc., that identifies a user as a particular person), nor do we exchange or trade such information with third-parties without a user's explicit permission. We do not disclose credit card or other personally identifiable financial information other than as necessary to complete a credit card or other financial transaction, or upon explicit permission from the applicable user.

You may opt in to receive information from this website. If you opt in to receive information from this website, you may opt out at any time here. If we send electronic mail ("e-mail") to a user, such e-mail is NOT confidential 10 and is identical in nature to that information generally available to the public and news media.


In certain instances, you may have the opportunity to receive or create a password to access or submit personally identifiable information. You should not divulge a password to anyone, and we will never ask for a password in a telephone call, fax, e-mail or other form of unsolicited communication. When you finish using a password protected application, you should exit the relevant page(s), and close the browser entirely if you are using a publicly-accessible browser.

We have implemented technical, administrative, and physical safeguards designed to protect your information from unauthorized access, use, or alteration.


We do not knowingly collect or solicit information from minors or seek to determine whether avisitor is a minor. Consequently, because such information will not be specifically identified as being from minors, you should be aware that personally identifiable information submitted by minors will be subject to being treated in the same manner as information given by an adult and may become subject to FOIL.

We strongly believe that parental supervision is an important factor in Internet use by minors and ask parents to guide their minor children when children are asked to provide any personal information online. If you are a child, please don't submit personal information on this site.

Third Party Links

This site provides links to, and may be linked from or to other websites. The existence and/or provision of those links neither constitutes nor implies endorsement or sponsorship of linked website(s) or of the content, viewpoint, accuracy, opinions, policy(ies), product(s), accessibility or privacy policy of said such website(s).

We may change this policy from time to time, and reserve the right to do so without notice.

  1. This refers to the Uniform Resource Locator ("URL") of the site that you visited prior to coming to our site, unless you connect directly to our site or use it as a homepage or "portal."
  2. We collect the apparent Internet Protocol ("IP") address of your Internet Service Provider ("ISP") and/or your computer, if your computer has an IP address assigned directly to it. An IP address is a numeric value assigned to an Internet Service Provider, a computer network, an individual computer or router, or a firewall (collectively, "users") so that other computers on the Internet may direct Internet message or other traffic to such users. Until the IP addressing system is changed, an IP address will take the form of XXX.XXX.XXX.XXX, where the X's are numbers between 1 and 9, and 0 for some positions.
  3. This includes the apparent Fully Qualified Domain Name ("Domain Name") of your Internet Service Provider ("ISP") and/or your computer, if your computer has a domain name assigned directly to it. Domain Name is an alphanumeric value that represents the plain language (English or such other local language as is relevant) translation of the IP address assigned to a specific user or collection of users. For example, if a user had an IP address of, the Domain Name that represented that address might be WWW.HOME.COM.
  4. Cookies are text files, or entries in larger files, utilized to distinguish between visitors to a website, and to track information during multiple visits to a website. The use of cookies is a standard practice among Internet websites. Most Internet web browsers may be customized to reject cookies, to only accept or reject cookies by user intervention, or to delete cookies. Rejecting and/or removing cookies, however, may lead to loss of functionality on those pages requiring cookies to function fully. Additionally, if a user has created a customized version of the site, we create a cookie that contains the user's unique identifier and indicator for any custom content modules requested and, if a user elected the "remember me" option for signing in to site, the cookie will contain a user's password. Deletion of such a cookie could result in the loss of one's customized site settings.
  5. Affirmatively submitted information is stored in a secure environment, and will be used by the City of New York in furtherance of its duties and/or obligations to its citizenry. If you affirmatively submit information on this site by, among other means, sending an electronic mail ("e-mail"), filling in and submitting an on-line form, or personalizing this site as a customized portal, this information may be used by the City of New York for governmental purposes including, without limitation:
    1. Helping the City respond to a request for information not readily available on this site;
    2. Investigating a problem reported on this site;
    3. Keeping lists of parties interested in some particular issue or facet of New York City life about which the City anticipates issuing further information in the future;
    4. Disclosure of such information pursuant to a request made under Freedom of Information Law ("FOIL") or court order, if such information is not protected by federal or state law.
    The material you submit may be seen by various people employed by the City of New York. We may enter the information you send into our electronic database, to share with our attorneys and investigators involved in law enforcement or public policy development. We may also share it with a variety of other government agencies enforcing consumer protection, competition, and other laws. You may be contacted by any of those agencies.
  6. Commercial and non-commercial marketing purposes include, for the purposes of this policy, Unsolicited Commercial Electronic Mail (colloquially known as "SPAM" e-mail), targeted e-mail for the purpose of selling products, or the sale or exchange of personally identifiable information between parties that anticipate receiving value in exchange for such information.
  7. Temporary or "Session Cookies" are cookie files that last or are valid only during an active communications connection, measured from beginning to end, between computer or applications (or some combination thereof) over a network.
  8. Persistent cookies are cookie files that remain upon a user's hard drive until affirmatively removed, or until expired as provided for by a pre-set expiration date.
  9. A web bug is a clear, camouflaged or otherwise invisible graphics image format ("GIF") file placed upon a web page or in hyper text markup language ("HTML") e-mail and used to monitor who is reading a web page or the relevant email. Web bugs can also be used for other monitoring purposes such a profiling of the affected party. Pixel tags are placed on a web site or within the body of an email for the purpose of tracking activity on web sites, or when emails are opened or accessed, and are often used in combination with cookies.
  10. Pursuant to Article 6 of NYS Public Officers Law 87, certain categories of information may be exempt from such disclosure under FOIL including, but not limited to, records whose disclosure would constitute an unwarranted invasion of personal privacy under 89(2) of Article 6, or might endanger the life or safety of any person.
  11. E-mail is generally not secure against interception. If a communication is very sensitive, or includes personal information like a bank account, charge card, or social security number, it is more prudent to send such communication by postal mail (i.e., "snailmail") instead.